Water Department

Sturgeon Bay residents and businesses use over 500 million gallons of water each year. Water is vital to our community and we are fortunate in Sturgeon Bay to have a high-quality water supply. One of our priorities is protecting this natural resource!

There are five deep wells in Sturgeon Bay reaching down to the Silurian Dolomite aquifer system (limestone formation). Water pumped from those depths comes out nice and cold; about 50 degrees year 'round. The water is treated and tested regularly to ensure Sturgeon Bay residents and businesses continue to receive a safe and plentiful water supply.

Meter Reading & Billing

Similar to reading your electric meter, Sturgeon Bay Utilities collects usage data from your water meter with an advanced metering infrastructure (AMI) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement. You can view your usage history in close to real time at MyAccount.

View our Residential, Commercial and Industrial Water Rates

More Information: Water Service Installation

Water Quality

Sturgeon Bay Utilities routinely monitors the city’s drinking water according to Federal and State regulations. Our goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water.

View our most recent Water Quality Report

If you have any questions about this report, or concerning your water utility, please contact us at (920) 746-2820.

Spring and Fall Fire Hydrant Flushing

 This procedure is necessary to remove sediment build-up from the water mains and to inspect fire hydrants for proper operation.

During the flushing program, residents are advised to check their water for discoloration before doing laundry. Any discoloration of the water is temporary and will clear up shortly. If you have any questions about the flushing program, please contact us at (920) 746-2820.