Whether you need new service or are moving out of town or just moving across the street, you can find the form you need below. Have questions? Give us a call at (920) 746-2820.
Apply for New Service
Welcome to the area! We are pleased to be your utility provider. You can stop by our office at 230 E Vine St Monday through Thursday, 8:00 am – 4:00 pm, or Friday, 8:00 am - 3:30 pm, to complete a service application or, if you prefer, you can download the application and bring the completed form with you. We will also need a copy of your drivers’ license when you apply for new service. This can be done by calling our office at (920) 746-2820 or by completing the application and emailing it to us with a copy of a picture ID or drivers' license- Click here to e-mail us.
Payments can be made by automatic withdrawal from your checking or savings account. To use this method, complete the online automatic payment registration form, call our office at 920-746-2820 or download the download the automatic payment plan agreement and return the completed form to our office.Some advantages to using direct automatic payment are:
- Helps avoid late or missed payments
- No need to write checks
- No postage costs
- Transfers funds safely, securely and directly from your account
When enrolled in this convenient service, you will continue to receive a monthly statement detailing the amount to be debited from your savings or checking account on the due date.
Change Mailing Address
Occasionally, we know that our customers will want their utility bill sent to an address that is different than their service address. This can be done by calling our office at (920) 746-2820 or by completing the Change of Address form.
If you are currently a Sturgeon Bay Utilities' residential customer and you are moving to another address within our service area, you may transfer your service by calling our office at (920) 746-2820 or by completing the Transfer Service form.
If you are moving out of the Sturgeon Bay Utilities area and need to close your account with us, please call us at (920) 746-2820 to let us know your anticipated termination date. You can also complete the Request to Discontinue Service form.
Contractor's Electrical Service Application
If you installing a new service or upgrading an existing service this form must be completed by the Electrician. If you have any questions, please call us at (920) 746-2820 or you can download the Electrical Service Application-Contractors form.
Report Street Light Outage
We appreciate your assistance in making Sturgeon Bay a safer place for pedestrians, traffic and the community.
If you see a city street light out, please submit the Street Light Outage form. Sturgeon Bay Utilities will take the appropriate action to make sure the light is replaced as quickly as possible.