Service Forms

Utiltiy Service FormsWhether you need new service or are moving out of town or just moving across the street, you can find the form you need below. Have questions? Give us a call at (920) 746-2820.

Apply for New Service

Welcome to the area! We are pleased to be your utility provider. You can stop by our office at 230 E Vine St 8:00 am – 4:00 pm, Monday through Thursday, 8:00 am - 3:30 pm, Friday to complete a service application or, if you prefer, you can download the application and bring the completed form with you. We will also need a copy of your drivers’ license when you apply for new service. This can be done by calling our office at (920) 746-2820 or by completing the application and emailing it to us with a copy of a picture ID or drivers' license- Click here to e-mail us.

Change Mailing Address

Occasionally, we know that our customers will want their utility bill sent to an address that is different than their service address. This can be done by calling our office at (920) 746-2820 or by completing the Change of Address form.

Transfer Service

If you are currently a Sturgeon Bay Utilities' residential customer and you are moving to another address within our service area, you may transfer your service by calling our office at (920) 746-2820 or by completing the Transfer Service form.

Terminate Service

If you are moving out of the Sturgeon Bay Utilities area and need to close your account with us, please call us at (920) 746-2820 to let us know your anticipated termination date. You can also complete the Request to Discontinue Service form.

Report Street Light Outage

We appreciate your assistance in making Sturgeon Bay a safer place for pedestrians, traffic and the community.


If you see a city street light out, please submit the Street Light Outage form. Sturgeon Bay Utilities will take the appropriate action to make sure the light is replaced as quickly as possible.