Why is my bill so high?
	What is the Power Cost Adjustment Clause (PCAC)?
	How much water does an average family use?
	What should I do if the lights go out?
	What is the Public Benefits charge?
	What are Easements and Rights-Of-Way?
	What is the Fire Flow and Refuse Charge on my bill?
	How do I dispute a bill?
	How do I read my Electric Meter?

What if I am dependent on electricity for health reasons?

If you or someone in your home is dependent on some type of electrically operated life-support equipment, it is very important that Sturgeon Bay Utilities be notified. We keep a list of such customers and will notify them in advance of any planned outages. Any medical alert customers are placed on a high-priority list during unplanned outages. Please call (920) 746-2820 to receive a form to be completed to be placed on the critical needs list.