Utility Customers Must Make Payment Arrangements
One of the advantages of being a locally owned, not-for-profit utility is the ability to work directly with customers in the community – and for Sturgeon Bay Utilities, that means working with customers to make payment arrangements.
“We understand that some of our customers face situations that make it difficult to pay the bills. We’d much rather work with our customers to find a solution than disconnect service,” said Jim Stawicki, General Manager. “It starts with making a phone call or stopping by our office.”
Customers may call the utility’s customer service department at (920) 746-2820 or visit the utility office at 230 E Vine Ct Monday through Friday during normal business hours. Read More
SBU's Lobby Hours
Although SBU has recently realigned our administrative staff, it remains our desire to continue to serve our customers well. With that in mind, we will adjust our lobby hours as follows to provide you with the best service possible:
Monday 8 a.m. – 5 p.m.
Tues., Wed., Thurs. 8 a.m. – 4 p.m.
Friday 8 a.m. – 3:30 p.m.